Live Support & Operations

Live Support & Operations

The Intigral state-of-the-art Master Control Room (MCR) and Network Operations Centre (NOC) enables us to manage, monitor and analyse our video delivery services – 24/7, 365 days per year. Our engineers manage all aspects of the technical broadcast and viewer experience from the MCR and NOC command centres. The MCR is responsible for managing content and ensuring continuous operations across the broadcast, while the NOC is responsible for delivering 100 percent uptime on our network operations and video delivery portals.